A mission-critical business process for healthcare providers is posting insurance payment transactions printed on paper Explanation of Benefit (EOB) forms into a patient accounting system. Given that this remittance advice often contains thousands of detailed transactions, healthcare providers must resort to costly and labor intensive manual data entry tasks to perform the necessary patient accounting activities. In an effort to automate this process and accelerate billing cycles, healthcare providers have turned to recently available computer-aided recognition technologies designed to extract transaction-based data from paper forms.
While this technology has proven effective at extracting accurate data elements, there remains many processing tasks specific to EOBs that must be addressed for successful implementation to occur. The Optiform eobXL for Kofax Capture solution provides the necessary features to address these tasks, as well as the data and image integration requirements, all in an intuitive, "point & click" interface.