Your commited

Software team

We take pride in accuracy and committing to clients beyond the installation process. Our goal is to generate a long standing partnership in helping you maintain the most effective products to maximize your business processes.

Globally Recognized

Industry Success

An innovator in information capture solutions since its inception in 1994, Optiform partners with leading companies across the globe to implement effective digital processes that bring visible results. From start to finish, our team partners with your business to ensure your project or implementation is carried out seamlessly for every member of your team. With over two decades of industry success, our clients choose us because they know we are steadfast in our service.

Headquartered in Indianapolis, Indiana, Optiform maintains its research-oriented development center and business offices. Optiform is constantly focused on emerging technologies in an effort to discover innovative solutions that save time and money for its clients. New industry solutions are evaluated and tested for commercial viability. These research and development efforts are driven by our vision to deliver powerfully, customized, solutions that continually enhance business productivity and profitability.

See Our Solutions
  • 250+Clients
  • 22Years of Stellar Service
  • 86Years of Combined Experience

Meet our team

Defining Innovation

It’s no secret that staying innovative means staying relevant. Our expert team is continuously educating themselves with the latest technologies. Continued education in our fields allows us to proactively adapt to the ever changing environment. Dedicated to maintaining certifications in our products, the Optiform team actively proves they are experts with the tools to provide the highest level of quality in our industry.

  • Shannon Crane


  • Jim Middleton


  • Wayne Michael


  • Maggie Walsh


  • James Cole


  • Aaron Schafer


  • Connect With Optiform on Social Media

  • Nicki Laycoax


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Shannon Crane


Shannon, an Optiform partner, has 30+ years of management experience of which 19 years have been at Optiform. In addition to walking her two dogs, she handles client relations, business development, human resources and managing daily operations. After hours, Shannon enjoys spending time with her grown children, traveling and IU Basketball.

p: 317-822-8150 ext. 203

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Jim Middleton


After serving four years in the United States Marine Corps, Jim received his degree in Electric Engineering/Computer Science from Purdue University. Jim became an Optiform partner in 2001. His career work includes automating IC test results for GM, worked with a team to develop a B1 secure UNIX operating system and extensive work in developing systems for document management, billing, logistics, dispatching, route management, workflow, and mass storage infrastructure.  In his free time, he spends time with family, plays tennis and backpacks.

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Wayne Michael


With over 20 years in the industry, Wayne has been with Optiform since 2006. He is responsible for developing and maintaining software, developing solutions and providing client support. After hours, you can find him spending time with his wife and a small family of 6 boys. In addition, Wayne volunteers as an Assistant Emergency Coordinator for the Hendricks County Amateur Radio Emergency Services.

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Maggie Walsh


Maggie has many years of government and business experience. She holds a bachelor’s degree in business management. Maggie spent eight years working at the Marion County Sheriff’s Office, joining the Optiform team as administrative assistant in 2015. A mother of two boys who enjoys watching her sons play sports, outdoor activities and vacations on the beach.

p: 317-822-8150 ext. 207

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James Cole


James is the newest member of the Optiform team and is looking forward to providing our clients with software, implementation, and technical support.

After graduating from IUK with an Informatics degree, James spent time building and maintaining databases, developing software, and providing tech support.

After work he enjoys spending time with his family, reading history books, and collecting slot cars.

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Aaron Schafer


Aaron is experienced in various industries handling customer relations, software engineering, and collaboration. Aaron has been with Optiform for over 5 years and has worked closely with clients providing support, implementation, and technical expertise. Aside from his work, he likes to travel and is active in the underground music scene.

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Connect With Optiform on Social Media

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Nicki Laycoax


Nicki joined the Optiform team in August 2016.

With over ten years of business development, web project management, and digital marketing experience, she has an expansive skill-set and if you came to us after interacting with a social media post, you've probably already interacted with her.

While she is not working, you can most likely catch her at the gym preparing for her next powerlifting meet, spending time with her family which includes three big dogs, or adding a new skill to her current repertoire.

Customer Testimonials

"It is with great pleasure that I recommend Optiform as a partner. Optiform has been a trusted application support and systems integration provider for Lifeworks for many years. In my seven years here at Lifeworks, I have always had responsive and effective support from many of the excellent technical team members at Optiform, whenever it was required. Recently, Optiform has been helping Lifeworks reduce overall application costs for our document management systems by partnering on a custom development and system redesign project. We are excited about the reduction of system complexity and ongoing maintenance fees this project will provide our organization. Optiform has always provided timely, courteous, and highly technical support for critical systems we depend on. We have great confidence in Optiform's ability to continue our successful partnership in the future. "

Don Becchetti, Director of Information Technology

"Your business manager took it upon herself to remedy a potentially very costly situation for our agency in spite of the fact that Optiform was under no obligation to do so. "

Ohio Department of Natural Resources

"We discovered that the university requires an SSL connection between the new eForms system and the MS SQL database. Optiform's engineer saved the day after the software vendor stated this was an unsupported configuration."

Indiana University School of Family Medicine

Contact Optiform

Our Location

429 N. Pennsylvania, Suite 50, Indianapolis, IN 46204

  • Phone: (317) 822-8150
  • Fax: (317) 822-8152

Position your team for success

Are you ready to unleash the full potential of your business processes?

Optiform offers a broad spectrum of data processing solutions beneficial and able to be customized to fit any business need. From standard human resource departments to the information produced through clinical trials, Optiform has a long history of maximizing the efficiency of all its clients. Contact us today to set up a personalized, one-on-one consultation on software recommendations. Already a valued Optiform client? Our customer support is ready to help.