OpenText has begun the process of ending support for some older versions of TeleForm. OpenText will impose an added Extended Support charge for coverage of the version numbers below, beginning on the dates listed.

TeleForm customers should consider upgrading to the latest version to benefit from the significant changes this product has undergone, obtain the latest content updates and move to a fully supported release.

If you are unsure of what version number you are using, instructions for checking your license information are outlined in this video.

If you need assistance with your upgrade, please contact us at sales@optiform.com for a quote for consulting services.

If the time is not right to upgrade, OpenText offers an Extended Support program for these older software versions. With Extended Support, customers will continue to receive expert-level technical support and maintain an escalation path to R&D for critical issues that affect performance and security, for an additional two-years past Current Maintenance for their product release. This extra level of coverage gives customers peace of mind while upgrading on their own schedule. If you would like to purchase extended support, contact us at sales@optiform.com, or let us know when we reach out to you with your annual renewal quote.