Current Maintenance period for OpenText™ Teleform 16.3.1 ending December 31, 2022

Older Versions of TeleForm will move to Extended Support

By Optiform Blogger, October 27, 2022

BACK TO ALL BLOG POSTS

OpenText has begun the process of ending support for some older versions of TeleForm. OpenText will impose an added Extended Support charge for coverage of the version numbers below, beginning on the dates listed.

TeleForm Version NumberDate of Extended Support
16.3.0 and olderNovember 2022
16.3.1 and olderJanuary 2023
16.5.0 and olderOctober 2023
16.5.1 and olderJuly 2024
20.3 and olderJune 2025

TeleForm customers should consider upgrading to the latest version to benefit from the significant changes this product has undergone, obtain the latest content updates and move to a fully supported release.

If you are unsure of what version number you are using, instructions for checking your license information are outlined in this video.

If you need assistance with your upgrade, please contact us at sales@optiform.com for a quote for consulting services.

If the time is not right to upgrade, OpenText offers an Extended Support program for these older software versions. With Extended Support, customers will continue to receive expert-level technical support and maintain an escalation path to R&D for critical issues that affect performance and security, for an additional two-years past Current Maintenance for their product release. This extra level of coverage gives customers peace of mind while upgrading on their own schedule. If you would like to purchase extended support, contact us at sales@optiform.com, or let us know when we reach out to you with your annual renewal quote.

Position your team for success

Optiform offers a broad spectrum of data processing solutions customized to fit any business need. From human resource departments to the information produced through clinical trials, Optiform has a long history of maximizing the efficiency of all its clients. Optiform is here to provide  personalized support and recommendations both pre and post project, to ensure your long-term satisfaction and paper-free results. Contact us today to set up a personalized one-on-one consultation for software and business process recommendations. Already a valued Optiform client? Our customer support is ready to help.