Kodak Alaris Wins 2024 Excellence in Customer Service Award

By Optiform Blogger, June 26, 2024

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Kodak Alaris has been named a winner in the 2024 Excellence in Customer Service Awards presented by Business Intelligence Group.

Customers and partners around the world rely on Kodak Alaris for its deep technical expertise and ability to deliver successful projects that minimize time-to-value and maximize ROI. The company has a proven track record of providing customers with comprehensive maintenance and exceptional support, evidenced by an April 2024 Net Promoter Score of 84.1% worldwide, a 94% customer satisfaction rating, and an 85.6% customer renewal rate.

The Excellence in Customer Service Awards celebrate those who are winning by supporting their customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners, and technology providers for superior performances in the past 12 months.

Kodak Alaris is a leading provider of information capture and intelligent document processing solutions that simplify business processes. Their award-winning scanners are available through their network of channel partners, of which Optiform is one.
For more information, please visit the Kodak Alaris product pages or contact us for a quote below.

 

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